Privacy Policy for SuXylophone App

Effective Date: 01 December, 2024

At SWIFTuser, we value the privacy of our users, especially children, and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using the SuXylophone mobile application (the "App"). Please read this policy carefully before using the App.

1. Information We Collect
We collect different types of information when you use the SuXylophone app:

a) Personal Information

We do not collect any personal information, such as names, addresses, phone numbers, or email addresses, from users of the SuXylophone app. The app is designed for children to explore music in a safe, anonymous environment.

b) Non-Personal Information

We may collect non-personal information to improve the functionality of the app. This includes:

Device Information: Information about your mobile device, including the type of device, operating system version, and device identifiers (such as device ID or advertising ID).
Usage Data: Information about how you interact with the app, such as features accessed, session duration, and crash data.
Analytics: We may use third-party analytics tools (e.g., Google Analytics) to help us understand how users interact with the app. These tools collect information like how often the app is used, which features are popular, and how users engage with content.
c) In-App Purchases

If applicable, any in-app purchases or subscriptions are handled through the app store (Apple App Store, Google Play), and we do not collect payment details. Payments are processed by the store provider, and we do not store or have access to any financial information.

2. How We Use Your Information
The information we collect is used for the following purposes:

To improve the user experience and enhance the functionality of the app.
To monitor and analyze usage trends and app performance.
To comply with applicable legal obligations.
We do not share, sell, or rent any personal or non-personal information to third parties for marketing purposes.

3. Data Security
We are committed to protecting the information we collect. We implement reasonable technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of information. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Third-Party Services
The SuXylophone app may contain links or integrations with third-party services, such as analytics tools. These third parties may collect data as outlined in their own privacy policies. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies.

Google Analytics: We use Google Analytics to understand how users interact with the app. For more information on how Google collects and uses data, you can refer to Google’s Privacy Policy.
Firebase: We may use Firebase (a Google service) to improve the app’s performance and features. Firebase collects anonymous data to help us improve the app. Please refer to Firebase's Privacy Policy for more details.
5. Children’s Privacy
The SuXylophone app is designed to be a child-friendly environment. We do not knowingly collect any personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

If you believe we may have collected personal information from a child under 13, please contact us at [Your Contact Email].

6. Data Retention
We retain the information we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal data may be retained indefinitely for app analytics and improvement purposes.

7. Your Rights and Choices
If you are located in a jurisdiction that grants you specific rights over your data (such as the GDPR in the European Union), you may have the right to:

Access: Request a copy of the information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information (where applicable).
Opt-Out: Opt-out of certain data processing activities, such as the use of third-party analytics services.
To exercise any of these rights, please contact us at [Your Contact Email].

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

SWIFTuser Llc.
Email: support at swiftuser dot com
Website: https://www.swiftuser.com